If you think that you receive an incorrect item, please submit the form below.  The pictures of the product and the product box with the manufacturer's item number may be needed to help us handle the request promptly.  We will email you to request pictures if needed.   This request will be reviewed within 24 to 72 hours Monday through Friday.


* First Name

* Last Name

* Are you the card holder?

* E-mail Address

* Daytime Phone #

Nighttime Phone #


Zip Code

* Invoice Number

(Starting with 267, 368, 467, 566, 766 or 866)

Invoice Date

Product ID Ordered


* Product ID Received

(please provide the product number on the product box.  It should be located on the top or right below the bar code.)

*  The description of the wrong item:

* Please select a option

Replace with the product ordered

Exchange for another Item:




* Do you have the original packaging including all manuals & instructions?

(The original packaging & manuals and instructions are required for all returns.)

    "YES" is required



Please review our posted policy.  When you click on Submit bottom, you have read and agreed our posted policy.