products are well-packed. Shipping damage is very rare. Please
contact us within 5 business days of receipt of product if
damaged merchandise is received. We provide no charge
product replacement in the event of damage due to shipment
if the damage procedure is followed.
damaged merchandise is received, please submit the form below. The pictures of the product and the shipping box may be needed to help us handle the request promptly. We will email you to request pictures if needed.
request will be reviewed within 24 to 72 hours Monday through
(This request form is not for defective item. If the item is
please click here to submit request.)