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ONLINE SERVICE CENTER

Your satisfaction with our products & services is extremely important to us. If you have any questions, please feel free to contact our Online Service Center. Our Online Customer Service is opened 24 hours per day, 7 days a week. After you submitted the request, our customer service staff will be immediately notified and will start to work on your request. Most requests will be responded within 24 to 48 hours.
Please click on the link to submit your request.

	May I Cancel My Order?		Track Order
	May I Change My Order?		Ship Date
	How to Cancel Back Order?		Special Shipping Instructions Request
	How to Return /Exchange Products?		Warranty & Technical Support Request
	When Will I Receive the Refund?		Item Not Working Properly
	How to Redeem a ClockWay Gift Certificate?		Part Needed (part missing or for repair)
	Found Lower Price		Wrong Item Received
	Product Questions		Item Lost In Transit
	Easy Payment Plan - Pay Monthly		Damage Item Received
	Customer Feedback		Grandfather Clock, Furniture and Large Items Delivery Information
	Management Contact		Grandfather Clock Setup Request

About ClockWay

About Us - Let Our Customers Tell You! Testimonials >>

Wanted to let you know I received my clocks in excellent condition and am so happy! I was able to purchase the clocks from you at a much lower price than I could have here in San Antonio. They arrived quickly and securely. We ordered one of the largest clocks also at 32" diameter and it arrived in perfect condition. We love them. Any clock I need to order in the future will come from your company.... More Testimonials >>

I Received my item today , I just wanted to say, thank you for providing excellent service for me. The product you sold is exceptional, I really adore it and it's a pleasure to do business with you. I love the prices and I am always looking forward to shop again in the near future!... More Testimonials >>

I received my new cuckoo clock yesterday and just can't tell you how satisfied I am with your company. It was shipped very fast and packaged extremely well.
It is the first cuckoo clock We have ever owned and was also an anniversary present for my Wife. I wanted to thank all of you for making Our anniversary a very special one. I hope to do more business with your company in the further... More Testimonials >>

Hi! Yesterday we received the clock we ordered, and wanted you to know we couldn't be more pleased!! We wanted a really nice clock as a gift for our mother, and were a little hesitant to order online from a company with which we were unfamiliar. But you guys were great! First, we compared other dealers, and you were the most reasonably-priced. Then add free shipping and it was a huge savings! Being able to order online was a nice convenience, and we received an email confirmation immediately after placing the order. A couple days later I called your company to check on the status of shipping --the person on the other end of the phone was very friendly and accommodating. The clock arrived in perfect condition, but it was definitely a plus to know that your company guarantees replacement if there had been anything wrong. I WILL be telling my friends about your quality company! More Testimonials >>

www.clockway.com

Why Buy At ClockWay

Top Rated Store !

Unbelievable!! Best prices on the web, so I called and ordered three clocks and they were delivered the very next day...and for free! Great value and great service. We will definitely use your company again!

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Testimonials >>

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Call 866-557-4165

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