REFUND FOLLOW UP

 

If refund or exchange complies with our policy, RMA terms, and conditions, it will be processed within 15 to 20 business days approximately once your return item is received and also inspected.

If the item has been delivered to the return address on the RMA over 15 business days and you would like to follow the refund, please submit the form below. 

This request will be reviewed within 24 to 72 hours Monday through Friday.

* First Name

* Last Name

* Are you the card holder?

* E-mail Address

* Daytime Phone #

Nighttime Phone #

State

Zip Code

* Invoice Number

(Starting with 266, 366 or 367, 566, 766 or 866)

Invoice Date

Product ID Ordered

Quantity

* RMA#

All return items must be authorized with an RMA#.

* Tracking Number for the returned package

* What date was the package delivered to the RMA address?

* Has the returned package been delivered to the RMA address over 15 WORKING days?

   "YES" is required

*  The detailed description of the issue

Please review our posted policy.  When you click on Submit bottom, you have read and agreed our posted policy.